Upload files to MyDrive
  1. Click on Upload at the top left
    • If the button is disabled, you don't have upload permissions in the current folder (as guest user)
  2. Choose one of the available upload types:
    • Client upload: supports multiple files and folders simultaneously
      For this upload type you need our free MyDrive Client
    • Standard upload: supports multiple files simultaneously
  3. Click on Browse... to open a file selection dialog
    • With the MyDrive-Client and Standard upload, you can select multiple items by holding the Ctrl key while clicking
  4. After confirming your selection it will be uploaded to the current folder
Download files from MyDrive
  1. To download a single file, just click on the filename
  2. To download multiple files or folders, select them and click on Download on the left
Manage files and folders
  1. Select one or more files or folders by either clicking the checkbox on the left, or the blank space on the right
  2. The actions at the top will become available depending on your selection:
    • Create folder: Create a new folder, enter the name in the text box and click on Create
    • View: View pictures, videos and text files, or play MP3s
    • Rename: Rename a single file or folder, edit the name in the text box and click on Rename
    • Move: Move the selected files and folders, choose the destination folder and click on Move
    • Delete: Delete the selected files and folders
    • Properties: Show the properties of the selected file or folder
  3. You can also access all operations by right-clicking on the selected files and folders
Keyboard shortcuts
Using the following keyboard shortcuts you can quickly and easily manage your MyDrive account:


jNext item
kPrevious item
oOpen current item
uGo to parent folder
<Shift> + RReload current folder


sSelect current item
<Shift> + ASelect all items


dDownload selected items
vView selected files
cCreate folder
rRename selected item
pShow properties
<Shift> + MMove selection
<Shift> + XDelete selection


<Shift> + HGo to home directory
<Shift> + QLogout
/Focus search field
?Show keyboard help

Media player

RightView next file (hold to fast forward)
LeftView previous file (hold to rewind)
UpIncrease volume 5%
DownDecrease volume 5%
SpacePlay / pause video or audio
jRewind 15 seconds
lFast forward 15 seconds
mMute / Unmute volume
1-9Seek to the given percentage (10% - 90%)
0, HomeRestart video or audio
EscapeClose player


Account settings

By clicking Settings on the left you can change your username, email address and password, configure your guest users, and completely delete your account if you no longer want to use MyDrive.


You can define guest users by clicking on Settings on the left. Each guest user has its own username and password, and can login to MyDrive with guestusername@mainusername.

Each guest user has a default permission, but you can change this individually for every folder by opening its properties and clicking on Permissions. You can also use the shortcut icon that is shown on the right next to each folder in the list view.

You can choose between the following access levels:

  • Invisible : The folder can't be seen or accessed
  • Read access : View folder, download and play files
  • Upload access : Read access, upload files, create folders
  • Full access : Read and upload access, rename, move, overwrite, delete files and folders

Please note the following:

  • The main folder is always read-only and can't be changed
  • If you change a folder's permission, all subfolders will also be set to this permission
  • Newly created folders will always inherit the parent folder's permissions
  • When you move a folder into another folder it will also inherit the target folder's permissions

More Guides

Youtube Video Tutorials

MyDrive Webinterface MyDrive App

Connect your MyDrive account directly with your computer and access your files just like a local drive.

Click on your operating system below and follow the instructions.


Windows 10 / 8 / 7 / Vista / XP / 2000
Using NetDrive
  1. Download and install NetDrive
  2. Start NetDrive from your start menu
  3. Click on the "+" sign at the bottom right
  4. Select WebDAV as the storage type
  5. Click on connect
  6. Enter as URL
  7. Check the SSL box
  8. Enter your MyDrive credentials at Username and Password
  9. Click OK
  10. You should now have a new network drive in Explorer where you can access your MyDrive files
Using Explorer (as Network Drive, only supported on Windows 7 and above)
  1. Open the Start menu
  2. Right-click Computer and select Map network drive...
  3. Choose the drive letter you want to use
  4. Enter as folder path
  5. Enter your MyDrive username and password in the login popup (may appear several times)
Note: You can also use the following command to map the network drive in a script:
  • net use Z: /user: USERNAME PASSWORD /persistent:yes
Using Explorer (as Web Folder)
  1. If you're using Windows 8 / 7 / Vista:
    1. Open the Start menu
    2. Right-click Computer and select Map network drive...
    3. Click Connect to a Web site...
    4. Enter as server address
    5. Enter your MyDrive username and password in the login popup (may appear several times)
  2. If you're using Windows XP / 2000:
    1. Open My Network Places
    2. Click Add Network Place
    3. Select Choose another network location
    4. Enter as server address
    5. Enter your MyDrive username and password in the login popup (may appear several times)
Other clients and tools
  • AxCrypt – encrypt your files (free, use in combination with NetDrive, WebDrive, or Explorer network drive)
  • Backup Chunker – backup and synchronization program (commercial software)
  • BitKinex – free WebDAV, FTP and SFTP client
  • Cyberduck – free WebDAV, FTP and SFTP client
  • GoodSync – synchronizes and backs up files such as photos, videos, music and much more
  • Syncovery – backup and synchronization program (commercial software)
  • WebDrive – recommended for creating and editing documents (commercial software)
Mac OS X
Using Cyberduck
  1. Download Cyberduck and install it
  2. Run Cyberduck from your Dock or Applications folder
    1. Click Open Connection
    2. Select WebDAV (HTTP/SSL) as protocol
    3. Enter as Server
    4. Enter your MyDrive credentials next to Username and Password
    5. Click Connect to establish the connection
Using Finder
  1. Click FinderGoConnect to Server...
  2. Enter as Server Address
  3. Click Connect
Other clients
  • GoodSync – synchronizes and backs up files such as photos, videos, music and much more
  • Transmit – WebDAV, FTP and SFTP client (commercial software)
Linux / BSD / etc.
Using Gnome
  1. Click PlacesConnect to Server...
  2. Select WebDAV (HTTP) or Secure WebDAV (HTTPS) as Server type
  3. Enter as Server
  4. Click Connect
Using KDE
  1. Open the location webdav:// in Dolphin or Konqueror
Using davfs2

With davfs2 you can mount your MyDrive storage as a local filesystem.

  • Run mount.davfs --help for information on basic usage
  • You can add an entry to /etc/fstab as follows: /path/to/mountpoint davfs defaults,user,rw 0 0

  • To mount the filesystem as normal user make sure you're in the group davfs2 (the group may be named differently in your distribution), and the SUID bit is set on mount.davfs
  • If you don't want to enter your credentials every time, you can add them to /etc/davfs2/secrets or ~/.davfs2/secrets
  • To avoid SSL warnings, download our certificate and specify the path to it with the servercert setting in /etc/davfs2/davfs2.conf (starting with version 1.4.3, you can also use the askauth 0 setting to ignore SSL errors)
  • To improve performance, you can set the option use_locks 0 in /etc/davfs2/davfs2.conf

Please refer to the manpages mount.davfs(8) and davfs2.conf(5) for further information.

Other clients
  • cadaver – command-line WebDAV client
Mozilla Add-ons


  • Make sure JavaScript and cookies are activated in your browser settings
  • If you use security software such as Norton Internet Security, it's possible that it interferes with data sent from our servers. Try enabling SSL encryption when logging in to avoid this.
  • If you use a proxy server, try deactivating it
  • If you can't find a solution to your problem in our help, please contact us


I can't upload files I can't upload big files
  • Generally we recommend using the MyDrive-Client for big files
  • Depending on your browser, the Standard upload may struggle with big files too, especially on slower machines
I can't download multiple files / folders (ZIP download)
  • If you select a lot of folders it can take a while until the download starts. Try downloading each folder separately if you experience problems.
  • Do you use a Download Manager?
    Downloading multiple files doesn't work with most download managers, if you use one please disable it and start the download directly in your browser.
The upload is very slow
  • Close bandwidth-hungry programs like P2P applications, TV viewers and Skype, or make sure to limit their upload bandwidth
  • Uploading is usually a lot slower than downloading, the actual speed depends on your internet service provider. The faster your local internet connection is, the faster MyDrive will be.
The context menu doesn't appear when I right-click in the folder view
  • If you use Firefox, go to PreferencesContentEnable JavaScriptAdvanced and make sure Disable or replace context menus is checked
When viewing text files, special characters aren't displayed correctly
  • Your browser should automatically detect the correct encoding, but if you're using Firefox you may have to enable this first via menu ViewCharacter EncodingAuto-DetectUniversal
PDF documents are not displayed in the Android App
  • Select Disable the built-in PDF viewer in the settings. If you have not yet installed a PDF reader, download a corresponding app and install it. For example the Adobe PDF Reader.

Frequently Asked Questions

How much does additional space or guest users cost?

The prices differ depending on the ordered quantity. Hint: The more you order, the cheaper.
After you have signed up for free, use our price calculator in the order form to get the exact price.

Are there any limits on the files I can upload?

No, you can upload all filetypes as long as you have enough free space in your account.

There is a technical limit of 2 GB per file when using the Standard upload, which doesn't apply when using the MyDrive-Client or accessing MyDrive over WebDAV. But most WebDAV clients still can't handle files bigger than 2 GB (especially with 32-bit versions), and depending on your internet connection you may also experience timeouts and other problems.

Is there a limit on the number of files I can store per folder?

Yes, a single folder cannot contain more than 1000 files or folders in total (or 2000 with MyDrive Pro). You can store more files by splitting them up into smaller folders.

Can I use the same account from multiple locations simultaneously?

Yes, there are no login restrictions for the website and WebDAV.
The same applies to guest user logins.

Can I use multiple accounts from the same location simultaneously?

On the website this is only possible if you're using a different browser for each account.
When using WebDAV, it's usually possible to set up multiple connection profiles in your client that can be used simultaneously.

If you use Windows Explorer and can't change the saved account credentials, follow these steps to delete them:

  • Open StartRun
  • Enter rundll32.exe keymgr.dll, KRShowKeyMgr and click OK
  • Select the entry for and click Remove
  • Logout or reboot Windows to apply the change
Can I recover files I accidentally deleted?

Yes, we keep backups of deleted files for 28 days. Please contact us if you want to restore your data.

Why do some of my files show a date earlier than when I uploaded them?

With the standard upload and the MyDrive-Client, the local modification time of your files is automatically taken over. This is not possible with the Mobile App and certain WebDAV clients.

Is it possible to link my files from other websites?

No, you can only access your files on MyDrive itself.

Is it possible to access MyDrive over FTP?

No, but you can use our MyDrive-Client or WebDAV which gives you pretty much the same functionality.

If you're interested in normal FTP storage, please have a look at our FTP offers.

Is there an App for my mobile device?

Yes, there is a app for iPhone/iPad as well as for Android devices.