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Usage

Upload files to MyDrive
  1. Click on Upload at the top left
    • As a guest user, the button is deactivated if you do not have the upload authorization.
  2. Choose one of the available upload types:
    • Upload files: A window will open. Select the desired files here.
    • Upload a folder: A window will open. Select the desired folder here. The folder will be uploaded with all files and sub-folders.
    3. Other upload options:

    • Drag & Drop: supports the upload of multiple files or folders into the active web browser window.
    • Client upload: supports multiple files and folders simultaneously.
      For this upload type you need our free MyDrive Client
    • Mobile App: Data management on the go is easy to handle with our mobile apps. Available for Android or iOS.

Upload file limits

Each upload type has different file limits.
The most common ones are listed below.

Website: 2 GB

Client: Unlimited

MyDrive App / WebDAV: Depending on the client up to 10 GB (Windows Explorer 50 MB possible, with adjustment 4 GB)

Increase the 50 MB WebDAV file limit

  1. Press Windows + R, type regedit in the open box, and then click Ok.
  2. Locate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters from the drop-down structure in the left pane.
  3. Double click on FileSizeLimitInBytes in the right pane.
  4. Click the Decimal bubble under the Base section.
  5. In the Value data box, type 4294967295, and the click Ok
  6. Restart your computer.
Download files from MyDrive
  1. To download a single file, just left-click the Download icon in the line on the right.
  2. To download multiple files or folders, select them and click on Download on the top left
Manage files and folders
  1. Select one or more files or folders by either clicking the checkbox on the left, or the blank space on the right
  2. The actions at the top will become available depending on your selection:
    • Create folder: Create a new folder, enter the name in the text box and click on Create
    • View: View pictures, videos and text files, or play MP3s
    • Share: Share the selected files or folders
    • Rename: Rename a single file or folder, edit the name in the text box and click on Rename
    • Move: Move the selected files and folders, choose the destination folder and click on Move
    • Delete: Delete the selected files and folders
    • Properties: Show the properties of the selected file or folder
  3. You can also access all operations by right-clicking on the selected files and folders
Keyboard shortcuts
Using the following keyboard shortcuts you can quickly and easily manage your MyDrive account:

Navigation

jNext item
kPrevious item
oOpen current item
uGo to parent folder
<Shift> + RReload current folder

Selection

sSelect current item
<Shift> + ASelect all items

Actions

dDownload selected items
vView selected files
cCreate folder
rRename selected item
pShow properties
<Shift> + MMove selection
<Shift> + XDelete selection

General

<Shift> + HGo to home directory
<Shift> + QLogout
/Focus search field
?Show keyboard help

Media player

RightView next file (hold to fast forward)
LeftView previous file (hold to rewind)
UpIncrease volume 5%
DownDecrease volume 5%
SpacePlay / pause video or audio
jRewind 15 seconds
lFast forward 15 seconds
mMute / Unmute volume
1-9Seek to the given percentage (10% - 90%)
0, HomeRestart video or audio
EscapeClose player

Settings

Account settings

By clicking Settings on the left you can change your username, email address and password, configure your guest users, and completely delete your account if you no longer want to use MyDrive.

Guests

You can define guest users by clicking on Settings on the left. Each guest user has its own username and password, and can login to MyDrive with guestusername@mainusername.

Each guest user has a default permission, but you can change this individually for every folder by opening its properties and clicking on Permissions. You can also use the shortcut icon that is shown on the right next to each folder in the list view.

You can choose between the following access levels:

  • Invisible : The folder and its contents cannot be seen or opened.
  • Read access : The folder and its contents can be displayed, downloaded and played.
  • Upload access : The folder has read access. Files can be uploaded and folders can be created.
  • Full access : The folder has read access and upload access. Its contents can be renamed, moved, overwritten and deleted.

Please note the following:

  • The main folder is always read-only and can't be changed
  • If you change a folder's permission, all subfolders will also be set to this permission
  • Newly created folders will always inherit the parent folder's permissions
  • When you move a folder into another folder it will also inherit the target folder's permissions

More Guides

Connect your MyDrive account directly with your computer and access your files just like a local drive.

Click on your operating system below and follow the instructions.

Instructions:

Windows
Using Explorer

Windows 10 and above:
  1. Open the Start menu
  2. Right-click Computer and select Map network drive...
  3. Choose the drive letter you want to use
  4. Enter https://webdav.mydrive.ch as folder path
  5. Enter your MyDrive username and password in the login popup (may appear several times)

    Increase the 50MB file limit
    1. Press Windows + R, type regedit in the open box, and then click Ok.
    2. Locate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters\ from the drop-down structure in the left pane.
    3. Double click FileSizeLimitInBytes in the right pane.
    4. Click the Decimal bubble under the Base section.
    5. In the Value data box, type 4294967295, and then click Ok.
    6. Reboot your computer.


Windows 7 / 8:
  1. Open the Start menu
  2. Right-click Computer and select Map network drive...
  3. Click Connect to a Web site...
  4. Enter https://webdav.mydrive.ch as server address
  5. Enter your MyDrive username and password in the login popup (may appear several times)

Windows XP / 2000:
  1. Open My Network Places
  2. Click Add Network Place
  3. Select Choose another network location
  4. Enter https://webdav.mydrive.ch as server address
  5. Enter your MyDrive username and password in the login popup (may appear several times)

Note: You can also use the following command to map the network drive in a script:
  • net use Z: https://webdav.mydrive.ch/ /user:USERNAME PASSWORD /persistent:yes
Using NetDrive
  1. Download and install NetDrive
  2. Start NetDrive from your start menu
  3. Click on the "+" sign at the bottom right
  4. Select WebDAV as the storage type
  5. Click on connect
  6. Enter webdav.mydrive.ch as URL
  7. Check the SSL box
  8. Enter your MyDrive credentials at Username and Password
  9. Click OK
  10. You should now have a new network drive in Explorer where you can access your MyDrive files
Other clients and tools
  • AxCrypt – encrypt your files (free, use in combination with NetDrive, WebDrive, or Explorer network drive)
  • Backup Chunker – backup and synchronization program (commercial software)
  • BitKinex – free WebDAV, FTP and SFTP client
  • Cyberduck – free WebDAV, FTP and SFTP client
  • GoodSync – synchronizes and backs up files such as photos, videos, music and much more
  • Syncovery – backup and synchronization program (commercial software)
  • WebDrive – recommended for creating and editing documents (commercial software)
Mac OS X
Using Cyberduck
  1. Download Cyberduck and install it
  2. Run Cyberduck from your Dock or Applications folder
    1. Click Open Connection
    2. Select WebDAV (HTTP/SSL) as protocol
    3. Enter webdav.mydrive.ch as Server
    4. Enter your MyDrive credentials next to Username and Password
    5. Click Connect to establish the connection
Using Finder
  1. Click Finder → Go → Connect to Server...
  2. Enter https://webdav.mydrive.ch as Server Address
  3. Click Connect
Other clients
  • GoodSync – synchronizes and backs up files such as photos, videos, music and much more
  • Transmit – WebDAV, FTP and SFTP client (commercial software)
Linux / BSD / etc.
Using Gnome
  1. Click Places → Connect to Server...
  2. Select WebDAV (HTTP) or Secure WebDAV (HTTPS) as Server type
  3. Enter webdav.mydrive.ch as Server
  4. Click Connect
Using KDE
  1. Open the location webdav://webdav.mydrive.ch in Dolphin or Konqueror
Using davfs2

With davfs2 you can mount your MyDrive storage as a local filesystem.

  • Run mount.davfs --help for information on basic usage
  • You can add an entry to /etc/fstab as follows:

    http://webdav.mydrive.ch /path/to/mountpoint davfs defaults,user,rw 0 0

  • To mount the filesystem as normal user make sure you're in the group davfs2 (the group may be named differently in your distribution), and the SUID bit is set on mount.davfs
  • If you don't want to enter your credentials every time, you can add them to /etc/davfs2/secrets or ~/.davfs2/secrets
  • To avoid SSL warnings, download our certificate and specify the path to it with the servercert setting in /etc/davfs2/davfs2.conf (starting with version 1.4.3, you can also use the askauth 0 setting to ignore SSL errors)
  • To improve performance, you can set the option use_locks 0 in /etc/davfs2/davfs2.conf

Please refer to the manpages mount.davfs(8) and davfs2.conf(5) for further information.

Other clients
  • cadaver – command-line WebDAV client
Mozilla Add-ons

Share folders or files

Make content available to friends easily and without registration.

Right-click a folder or file and go to Share.

A window with the selected folder / file will be displayed.

  1. Set an expiration date and permission or leave it blank
    • Download: The contents of the shared folder can be viewed, downloaded and played back.
    • Upload: The contents of the shared folder remains invisible, but files and folders can be uploaded.
    • Upload & Download: The contents of the shared folder can be viewed, downloaded and played back. Files and folders can be uploaded.
  2. Click on Create link
  3. Send it to your friends

Share Overview

If you click on Share Overview on the left, you will see all links with the expiration date and the number of downloads.

  • Delete link: The corresponding link will be deleted. Access without login is no longer possible.
  • Copy link: The corresponding link will be copied to the clipboard.

View files

Many file formats can be viewed directly on MyDrive without downloading.
These include PDF, audio, video, image and text files.

Right-click a file and select "View". You can navigate between all supported files using the controls at the bottom of the screen.

Further keyboard shortcuts can be found here.

Controls

  • Start / stop full screen mode
  • Previous file
  • Next file
  • Start / stop slideshow (changes to the next file every 5 seconds)

Supported file formats

Each browser supports different formats.
For files that cannot be displayed directly in the browser, an error message is displayed.

Custom colors

Design the colors of MyDrive freely according to your wishes or select a design template.

You can customize the color theme by clicking Settings and navigating to the Colors tab. The color theme you choose is visible on all devices and also for all guest users.

General

  • Make sure JavaScript and cookies are activated in your browser settings
  • If you use a proxy server, try deactivating it
  • If you can't find a solution to your problem in our help, please contact us

Frequently Asked Questions

How much does additional space or guest users cost?

The prices differ depending on the ordered quantity. Hint: The more you order, the cheaper.
After you have signed up for free, use our price calculator in the order form to get the exact price.

Are there any limits on the files I can upload?

No, you can upload all filetypes as long as you have enough free space in your account.

There is a technical limit of 2 GB per file when using the Standard upload, which doesn't apply when using the MyDrive-Client or accessing MyDrive over WebDAV. But most WebDAV clients still can't handle files bigger than 2 GB (especially with 32-bit versions), and depending on your internet connection you may also experience timeouts and other problems.

Is there a limit on the number of files I can store per folder?

Yes, a single folder cannot contain more than 1000 files or folders in total (or 2000 with MyDrive Pro). You can store more files by splitting them up into smaller folders.

Can I use the same account from multiple locations simultaneously?

Yes, there are no login restrictions for the website and WebDAV.
The same applies to guest user logins.

Can I use multiple accounts from the same location simultaneously?

On the website this is only possible if you're using a different browser for each account.
When using WebDAV, it's usually possible to set up multiple connection profiles in your client that can be used simultaneously.

If you use Windows Explorer and can't change the saved account credentials, follow these steps to delete them:

  • Open Start → Run
  • Enter rundll32.exe keymgr.dll, KRShowKeyMgr and click OK
  • Select the entry for webdav.mydrive.ch and click Remove
  • Logout or reboot Windows to apply the change
Can I recover files I accidentally deleted?

Yes, we keep backups of deleted files for 28 days. Please contact us if you want to restore your data.

Why do some of my files show a date earlier than when I uploaded them?

With the standard upload and the MyDrive-Client, the local modification time of your files is automatically taken over. This is not possible with the Mobile App and certain WebDAV clients.

Is it possible to link my files from other websites?

No, you can only access your files on MyDrive itself.

Is it possible to access MyDrive over FTP?

No, but you can use our MyDrive-Client or WebDAV which gives you pretty much the same functionality.

If you're interested in normal FTP storage, please have a look at our FastFTP offers.

Is there an App for my mobile device?

Yes, there is a MyDrive.ch app for iPhone/iPad as well as for Android devices.

I can't upload files
  • Using Standard upload
    • The standard upload works in most browsers and doesn't require the MyDrive Client
    • If you experience problems please contact us and include any error messages you get
I can't upload big files
  • When uploading with the Browser-Upload there is a technical limitation of 2 GB per file, which does not exist if you use the MyDrive client or access MyDrive via WebDAV.
  • The Windows Explorer by default only supports 50 MB files. You can adjust this limit to a maximum of 4 GB (Adjust limit).
I can't download multiple files / folders (ZIP download)
  • If you have selected many files / folders in the web browser, it may take a while until the ZIP file is created and the download starts.
  • We recommend the MyDrive-Client for downloading multiple files / folders. Downloading is very easy and no ZIP file is created.
  • Do you use a Download Manager?
    Downloading multiple files doesn't work with most download managers, if you are using one please disable it and start the download directly in your browser.
The upload is very slow
  • Close bandwidth-hungry programs like P2P applications, TV viewers and Skype, or make sure to limit their upload bandwidth
  • Uploading is usually a lot slower than downloading, the actual speed depends on your internet service provider. The faster your local internet connection is, the faster MyDrive will be.
When viewing text files, special characters aren't displayed correctly
  • Your browser should automatically detect the correct encoding, but if you're using Firefox you may have to enable this first via menu View → Character Encoding → Auto-Detect → Universal
PDF documents are not displayed in the Android App
  • Select Disable the built-in PDF viewer in the settings. If you have not yet installed a PDF reader, download a corresponding app and install it. For example the Adobe PDF Reader.
Installation of the "MyDrive-Client" on Arch-Linux (AntergOS)
  1. Install the package "dpkg" from the AUR sources of Arch-Linux.
  2. Download MyDrive-client Linux x64 (DEB)
  3. Give the Debian package of the "MyDrive-client" root privileges
  4. Start with dpkg -i paketnam.deb
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